- How do I apply?
- Online, five minutes. The form asks for your company, the DC you'd run the program at, your WMS, and an estimated monthly volume. You get back a tracking URL the same second you submit — bookmark it and you can check status at any time, no login required.
- What does the workflow look like once we sign?
- Eight stages: Apply → Reviewing → Vetting → Agreement sent → Signed → Stock shipped → Integration → Live. The whole thing runs in Synergy OS — click-through signing (no DocuSign), webhook credentials emailed on integration, and a partner portal at portal.synergypackaging.mx that shows on-hand inventory + this-month consumption split by your end-clients.
- What's the difference between Consignment and VMI?
- Title transfer point. On Consignment, we keep title until you consume a bag — your working capital is zero, your balance sheet is clean, and we eat the slow-mover risk. On VMI, you take title the moment the truck unloads — you pay a lower per-bag price, but the inventory is yours from delivery onward. The auto-replenishment mechanic is identical in both. Pick Consignment for variable or growing volume; pick VMI when you'd rather absorb the carry for a lower unit price.
- What's the minimum to qualify?
- We size the program to your business — there's no public minimum. We'll talk volume, SKU mix and lead-time expectations during the review stage and size from there.
- What if a SKU sits at our dock and doesn't move?
- On Consignment, we agree on an aging window up front (typically 90-120 days). After that, we discuss whether to roll into a permanent buy, repurpose to another client, or pull back to our plant. Slow-mover risk is on us, not on you.
- Can the program cover branded mailers for our ecommerce clients?
- Yes — Program 03 (Branded JIT) is built for exactly that. You can offer branded mailers to your ecomm clients without forcing them to buy a year of inventory. We hold the design; you pull what gets used.
- Do you support fulfillment ops in Mexico?
- Yes. Mexican 3PL operations — Mercado Libre fulfillment partners, cross-border 3PLs in Tijuana and Otay Mesa, and Mexican domestic fulfillment — are core to the program. CFDI 4.0 + Carta Porte are issued routinely. Account managers, planning team and the agreement itself are all bilingual EN/ES.